Frequently Asked Questions
Find answers to the most common questions about our product and services. If you can't find what you're looking for, please don't hesitate to contact our support team.
We're passionate about connecting border crossers with extraordinary local experiences that create lasting memories. Our Mission:
- Exploration: Discovering unique services
- Passion: Delivering exceptional experiences
- Trust: Building lasting relationships
At Resorhunter, we believe that finding the perfect service should be as enjoyable as the border-crossing life itself. Our team of dedicated border-crossing life enthusiasts works tirelessly to curate exceptional properties and create seamless border-crossing experiences for our clients around the world.
Creating an account is simple and takes less than a minute. Here's how:
- Click on the "Sign Up" button in the top right corner of our website
- Enter your email address and create a secure password
- Fill in your personal details in the registration form
- Verify your email address by clicking the link sent to your inbox
- Once verified, you can log in and start using all features of your account
If you encounter any issues during registration, please contact our support team at support@example.com.
想在 Resorhunter 上成为本地服务者,向留学生提供租房、接送机、翻译、课程辅导等服务?只需 4 步,快速上线您的服务!
- 找到入口位置: 访问 resorhunter.com,点击首页顶部导航栏的「登记服务」按钮,或直接打开以下链接: https://resorhunter.com/services/registration
- 填写基本信息: 输入您的姓名、联系方式、所在地和您可以提供的服务类型(如租房协助、机场接送等)。
- 补充服务详情: 详细说明服务内容、可服务语言、服务时间范围、定价方式等,尽可能清晰具体,吸引更多客户联系您。
- 提交并等待审核: 点击提交后,平台将在 24 小时内进行人工审核。审核通过后,您的服务将展示在平台上,等待用户预约!
建议:
- 尽量上传清晰的个人头像和服务相关图片。
- 标明您是否支持多语种沟通,提高匹配成功率。
- 若提供长期服务,可注明可接单时间段和频率。
Basically, they are not free. Why aren't the vast majority of services free?
- Most services require some labor on the part of the service provider.
- The vast majority of service providers use their time and experience to provide a valuable service
- Free services have no delivery guarantees and are not in the best interest of the people they serve
If you're still having questions, please contact our customer support team at support@example.com.
Basically, the vast majority of services are offered on a 45-day cycle. The platform referral service fee is different for different cycles.
- The first cycle is usually 9.9 local currency units (LCOU)
- The second cycle is usually 29.9 local currency units (LCOU)
- The third cycle is usually 49.9 local currency units (LCOU)
- The fourth cycle is usually 99.9 local currency units (LCOU)
If you're still having questions, please contact our customer support team at support@example.com.
We're passionate about connecting border crossers with extraordinary local experiences that create lasting memories. Here are a few of the main reasons:
- Our local service providers have gone through our rigorous credibility checks.
- Our local service providers can provide personalized, transparent, and exceptional service that exceeds expectations.
- Our Docking Assistants will follow every service docking and provide oversight and coordination assistance as necessary to maximize service security and experience.
- Our services are relatively competitively priced, generally at less than 40% of the market rate.
If you're still having questions, please contact our customer support team at support@example.com.
Basically, there are 3 common user roles on Resorhunter.
- 服务者: 提供当地租房、接机、翻译、跑腿等有偿帮助服务的人。
- 服务对象: 需要当地服务者提供当地租房、接机、翻译、跑腿等有偿帮助服务的人。
- 推荐人: 向服务对象推荐服务者,或者向服务者推荐服务对象的人。
If you're still having questions, please contact our customer support team at support@example.com.
We accept a variety of payment methods to make your shopping experience as convenient as possible:
All payments are processed securely. We do not store your credit card information on our servers.
If you've forgotten your password, you can easily reset it by following these steps:
- Click on the "Log In" button at the top of the page
- Select "Forgot Password?" below the login form
- Enter the email address associated with your account
- Check your email for a password reset link (be sure to check your spam folder if you don't see it)
- Click on the link and follow the instructions to create a new password
- Use your new password to log in
For security reasons, password reset links expire after 24 hours. If your link has expired, simply repeat the process to generate a new one.
If you're still having trouble, please contact our customer support team at support@example.com.
We offer several ways to get in touch with our customer support team:
Email Support
Email us at tasteverse@gmail.com for general inquiries. We typically respond within 24 hours.
Live Chat
Our live chat support is available Monday through Friday, 9 AM to 6 PM. Click the chat icon in the bottom right corner of any page to start a conversation.
Phone Support
Call us at 1-800-123-4567 Monday through Friday, 9 AM to 5 PM EST.
Help Center
Visit our comprehensive Help Center for detailed guides, tutorials, and troubleshooting information.
For urgent matters outside of our regular business hours, please email us with "URGENT" in the subject line, and we'll do our best to respond as quickly as possible.
Still have questions?
If you couldn't find the answer to your question in our FAQ, our dedicated support team is ready to help you.